Consumer Report: Apollo Van Lines USDOT #841867
Apollo Van Lines, USDOT #841867
Safety Of Use Rating: C
(78.82%, BE CAUTIOUS - see how we calculate SOUR)
From their website www.apollomovers.com:
Safersys.org reveals the following information:
Summary:
I would recommend being cautious about using this company. This company performs many moves, as indicated by the size of their fleet. However, being mentioned so often as a scammer, and having a serious number of complaints on BBB, their public record indicates that every seventh move they do result in customer dissatisfaction one way or another. They also are listed on MovingScam's black list, and companies don't usually end up there for no reason.
If you still decide for some reason to hire this company we advise you to take some protective steps. Follow the guidelines in our Moving Guide regarding closing deals with movers and understanding your estimate, and make sure you insist on having an on-site visual and getting a binding estimate (but that should be done regardless of who you choose for your move). Also, insure your valuable items on MovingInsurance.com.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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See all questions from FINDING A MOVER->Company public records
FINDING A MOVER
-> Company public recordsJan 11, 09:49
Question by metz1055 (Max)
Is Apollo Van Lines DOT#841867 MC#372784 a safe company to use?
Thank you
Jan 19, 00:09
Answer by alexzehn (Alex Z.)
Apollo Van Lines, USDOT #841867
Safety Of Use Rating: C
(78.82%, BE CAUTIOUS - see how we calculate SOUR)
From their website www.apollomovers.com:
- This company is not an agent for any major van lines
- Licensing information: NYDOT: #34365, US DOT: #841867
- Services offered: local, long distance, commercial.
- Contact Information: toll free: 888-303-MOVE
- Members of: no known movers association specified
Safersys.org reveals the following information:
- Licensing info: USDOT same as on their site, MCC #372784
- Trucks: 18
- Phones: (718) 969-6235
- Office location: 70-31 84th St, Glendale, NY 11385
- The information in the Safersys.org report indicates no problems with their license and insurance.
- Inspections section shows statistics below the national average for the driver out-of-service rating, however it is slightly higher then average for the vehicle rating.
- Not members of the BBB
- Original Business Start Date: 1/1/1995
- This summary was listed under Nature of Business: "Consumers allege that Apollo Van Lines charges 50% over the original estimate and arrives late to scheduled pick-up appointments. Consumers also report missing and damaged property. One consumer reports that the company hired two unskilled teenagers to move her property into her new home."
- Number of complaints processed in the last 36 month: 20. Complaints issues: Contract Disputes (3), Credit or Billing Disputes (2), Delivery Issues (11), Selling Practices (2), and Service Issues (2). The complaints where mostly resolved.
- New York State Movers & Warehousemens Association: not listed as a member
- LIMSA: not listed as a member
- MovingScam.com: the company is on their blacklist. (See here). However, despite listing them in their black list I haven't found any threads regarding this company.
- ConsumerAffairs.com: this page lists 4 complaints on Apollo Van Lines, however since there is another Apollo Van Lines in Florida we could verify that only 2 of those complaints have to actually do with Apollo Van Lines in Queens, NY. See those complaints here
- RipOffReport.com: found 3 reports reporting late delivery, rude behavior and other issues: http://www.ripoffreport.com/reports/ripoff228738.htm
http://www.ripoffreport.com/reports/ripoff80954.htm
http://www.ripoffreport.com/reports/ripoff69430.htm
- Other Sources: found few more places where the company is mentioned, usually negative (e.g. this report from Complaints.com).
Summary:
I would recommend being cautious about using this company. This company performs many moves, as indicated by the size of their fleet. However, being mentioned so often as a scammer, and having a serious number of complaints on BBB, their public record indicates that every seventh move they do result in customer dissatisfaction one way or another. They also are listed on MovingScam's black list, and companies don't usually end up there for no reason.
If you still decide for some reason to hire this company we advise you to take some protective steps. Follow the guidelines in our Moving Guide regarding closing deals with movers and understanding your estimate, and make sure you insist on having an on-site visual and getting a binding estimate (but that should be done regardless of who you choose for your move). Also, insure your valuable items on MovingInsurance.com.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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Related questions:
1. Legal Name vs. DBA Name
2. Consumer Report: Men On The Move USDOT #526079
3. Consumer Report: Boulevard Moving & Storage (WI), USDOT #46741
4. Consumer Report: Coakley Bros, USDOT #609018
5. Consumer Report: AAA L & S Moving Trucking Corp. USDOT #1582763
6. Consumer Record: Kedney Moving Center USDOT #125550
7. Consumer Report: Albuquerque Moving and Storage, USDOT #95947
8. Consumer Report: Five Star Moving & Storage (VA), USDOT #1049697
9. Consumer Report: Davidson Transfer and Storage (United), USDOT #110447
10. Consumer Report: Executive Relocation Company, Little Rock, AR
See all questions from FINDING A MOVER->Company public records
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