Choosing movers from moving reviews?

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-> Other questionsFeb 26, 09:58
Question by StarGazr1116 (KT)

Choosing movers from moving reviews?

Do you have any recommended movers for a move from Manhattan to Los Angeles? I'm having a really hard time finding ANY company that has positive reviews!

Mar 02, 16:28
Answer by tjohnson (Tim J.)

Reviews are a great way to find out about a moving company, but you shouldn't expect any moving company to have only positive reviews. There is no business that enjoys 100% satisfaction from its customers, no matter how much they try. The customer can not always be pleased, particularly in the moving industry, which is a high-stress event where so many things can go awry.

I think it's more important to look for moving companies that have mostly positive reviews, and for those negative reviews, how do they respond to them? Do they respond with anger? Or do they calmly give their side of the story? How the moving company responds will tell you LOADS about how they will respond if there are any issues with your move.

I would actually go a bit farther and warn you away from those moving companies you see on various review Websites that have ALL positive reviews, because there's a liklihood that the moving company itself is behind those reviews. Any moving company that lies about that shouldn't be trusted with your move.

Good luck with your move,

Tim J. @ MovingAnswers.org

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