Consumer Report: Astro Moving & Storage in St James, New York
Astro Moving & Storage in St James, New York
Safety Of Use Rating: NOT ENOUGH INFORMATION FOR SOUR
(see how we calculate SOUR)
From their website www.astromoving.com:
We were not able to find their file on Safersys.org, and the USDOT and ICC MC licensing numbers provided for this company belong to Allied Vanlines, making it hard to locate the particular file dealing with Astro.
In order to find out their own USDOT or ICC MC number I contacted the companyon the phone, however the sales representative was unable (or unwilling) to provide me with the information I requested.
As a result, we will not be able to officially rate this company. In order to still get some idea on the scale of their operations I asked about the number of trucks they have and received a number: 43.
From Better Business Bureau:
Summary:
I would recommend to be cautious about using this company. This company performs many moves, however we could not verify the size of their fleet on official goverment website. If we assume they have 43 trucks as their sales representative told me over the phone, then their SOUR rating would be "B" (3.15%) or "RELATIVELY SAFE".
If you still decide to hire this company we advise you to take some protective steps. Follow the guidelines in our Moving Guide regarding closing deals with movers and understanding your estimate, and make sure you insist on having an on-site visual and getting a binding estimate (but that should be done regardless of who you choose for your move). Also, insure your valuable items on MovingInsurance.com.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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See all questions from FINDING A MOVER->Company public records
FINDING A MOVER
-> Company public recordsJan 09, 09:16
Question by metz1055 (Max)
Is Astro Moving and Storage, located in St James, New York, an agent of Allied Van Lines NYDOT#T917 ICCMC #15735, DOT#076235 a safe company to hire?
Jan 19, 20:36
Answer by alexzehn (Alex Z.)
Astro Moving & Storage in St James, New York
Safety Of Use Rating: NOT ENOUGH INFORMATION FOR SOUR
(see how we calculate SOUR)
From their website www.astromoving.com:
- This company is an agent for Allied Vanlines
- Licensing information: NYDOT: #T917, ICC MC: #15735 (Allied Vanlines)
- Serving Long Island and Rhode Island.
- Contact Information: toll free: 800-992-1015
- Members of: LIMSA and BBB Online Reliability Program
We were not able to find their file on Safersys.org, and the USDOT and ICC MC licensing numbers provided for this company belong to Allied Vanlines, making it hard to locate the particular file dealing with Astro.
In order to find out their own USDOT or ICC MC number I contacted the companyon the phone, however the sales representative was unable (or unwilling) to provide me with the information I requested.
As a result, we will not be able to officially rate this company. In order to still get some idea on the scale of their operations I asked about the number of trucks they have and received a number: 43.
From Better Business Bureau:
- Members of the BBB
- Original Business Start Date: 1/1/1975
- Contact information: address: 30 Jefferson Avenue, St. James, NY 11780, phones: (631) 584-7700, (516) 489-1110, (718) 895-2021
- Number of complaints processed in the last 36 month: 12. Complaints issues: Contract Disputes (2), Credit or Billing Disputes (1), Delivery Issues (4), Selling Practices (3), and Service Issues (2). The complaints where mostly resolved.
- New York State Movers & Warehousemens Association: listed as a member
- LIMSA: listed as a member
- MovingScam.com: the company is not on their blacklist, but they advise to be cautious about using it. There are few threads mentioning this company, however I havent found any serious complaints about it.
- ConsumerAffairs.com: no mentioning of this company.
- RipOffReport.com: found 3 complaints dealing with a variety of issues. Here are the reports:
http://ripoffreport.com/reports/ripoff143467.htm
http://ripoffreport.com/reports/ripoff126762.htm
http://ripoffreport.com/reports/ripoff51437.htm
Summary:
I would recommend to be cautious about using this company. This company performs many moves, however we could not verify the size of their fleet on official goverment website. If we assume they have 43 trucks as their sales representative told me over the phone, then their SOUR rating would be "B" (3.15%) or "RELATIVELY SAFE".
If you still decide to hire this company we advise you to take some protective steps. Follow the guidelines in our Moving Guide regarding closing deals with movers and understanding your estimate, and make sure you insist on having an on-site visual and getting a binding estimate (but that should be done regardless of who you choose for your move). Also, insure your valuable items on MovingInsurance.com.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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Related questions:
1. Consumer Report: Executive Relocation Company, Little Rock, AR
2. Consumer Report: Serpa Transport, Inc. (VA), USDOT #1209469
3. Moving from Boston to the Midwest, what is the reasonable price range?
4. Consumer Record: Kedney Moving Center USDOT #125550
5. Consumer Report: Boulevard Moving & Storage (WI), USDOT #46741
6. Consumer Report: Coakley Bros, USDOT #609018
7. Is it worthy to move with Smart Move?
8. Consumer Report: Albuquerque Moving and Storage, USDOT #95947
9. Consumer Report: The Al Naish Moving & Storage (Mayflower), USDOT #81413
10. Consumer Report: Men On The Move USDOT #526079
See all questions from FINDING A MOVER->Company public records
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