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Jun 26, 09:21
Question by jzhou (jing zhou)

Consumer Report: Planes Moving & Storage, USDOT #247584

I want to get the information about this company: Planes Companies in Ohio, telephone number:513-759-3694 Thanks a lot, Jing

Jun 30, 11:08
Answer by alexzehn (Alex Z.)

Planes Moving & Storage, USDOT#247584

Safety Of Use Rating: AA
(99.69%, HIGHLY RECOMMENDED - see how we calculate SOUR)

Planes Incorporated is a group of companies in Ohio (Columbus, Dayton, and headquarters greater Cincinnati area), Chicago, Florence (KY), and Indianapolis. Since each of those companies have separate US DOT license and separate BBB file we will rate each of them as independent of the other companies.

The one you are interested in is their corporative headquarters, and its located in the greater Cincinnati area (US DOT #247584).

From their website

  • This company is an agent for United Van Lines.
  • Licensing information: MC-89700, (OH) 4316-HG, (KY) 945, United Van Lines licenses: ICC No. MC 67234 / US Dot #077949
  • Contact Information:
    (800) 543-4977

  • Members of: not specified.

From reveals the following information:
  • Licensing info: US DOT #247584, MC #89700
  • Trucks: 213.
  • Phones: (513) 759-6000
  • Office location: 9823 Cincinnati Dayton Rd, West Chester, OH 45069
  • The information in the report indicates no problems with their license and insurance.
  • Inspections section shows the following statistics:
    - Driver out-of-service rating: above the national average
    - Vehicle out-of-service rating: below the national average
From Better Business Bureau:

  • Members of the BBB
  • Original Business Start Date: 1/1/1920
  • Number of complaints processed in the last 36 months: 10.
    The complaints were mostly resolved.

    From other sources:


    Overall, Planes Moving & Storage seems to be a major player nationwide, especially since it is an agent of United. I believe their Cincinnati headquarters conduct most of their business, and according to our formula this company can be highly recommended to the consumers.

    To stay on a safe side follow the guidelines in our Moving Guide regarding closing deals with movers and understanding your estimate, and make sure you insist on having an on-site visual and getting a binding estimate (but that should be done regardless of who you choose for your move), and insure your valuable items on

    Good luck with your move,

    Alex Z. @

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