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-> Company public records
May 30, 18:06
Question by Linda Lo (Linda Lo)


Moving with Ship Smart

Is it worthy to move with Ship Smart?

May 31, 12:56
Answer by alexzehn (Alex Z.)



Linda,


From a quick research here is what I found on Ship Smart:


  • They seem to be a kind of small moves broker - they organize pick-ups and deliveries of small shipments worldwide.


  • I could not locate their file with SaferSys.org, so it was hard to establish the volume of their moves a year. There are at least three locations where this company has offices or warehouses (two in California and one in Arizona).


  • They are members of the BBB and have 21 complaints listed with the Bureau for the last 3 years (there are 3 BBB files for this company).


  • On other consumer sites have mixed reviews on this company. I would recommend reading this thread on MovingScam.com - it has both complaints, a responce from the owner of ShipSmart and also some positive information.
To summarize, it seems like an ok company, although personally I would be careful with brokers in general. There is however an important thing to understand - with small moves it is very hard to build a 100% satisfactory and affordable service, so it could be that Ship Smart is one of the few that provide relatively good service in this difficult niche.



Good luck with your move,

Alex Z. @ MovingAnswers.org

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