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-> Company public recordsApr 30, 17:04
Question by mgfay@hotmail.com (M)
Consumer Report: Serpa Transport, Inc. (VA), USDOT #1209469
What is your rating on the following vendor? I moving locally and would like a full service (packing, etc) move.
Serpa Transport, Inc.
P. O. Box 6633
Richmond, VA 23230
Telephone: (877) 754-9603
Apr 30, 22:53
Answer by alexzehn (Alex Z.)
Serpa Transport, Inc., USDOT#1209469
Safety Of Use Rating: AA
(100%, HIGHLY RECOMMENDED - see how we calculate SOUR)
From their website www.serpatransport.com:
- This company is independent (not an agent for any major van lines).
- Licensing information: not specified
- Contact Information:
phones:
(877) 754-9603
(804) 357-8688
address:
not specified
- Members of: not specified.
From Safersys.org:
Safersys.org reveals the following information:
- Licensing info: US DOT #1209469, MC #476095
- Trucks: 7.
- Phones: (804) 754-8688
- Office location: 12112 Rutgers Dr, Richmond, VA 23233
- There seem to be some kind of an issue with their license and insurance: they do have Contract authority (allowing them to only serve businesses with whom they have a contract), but not Common authority (open to the public for hire). Also, they have enough BIPD insurance, and are not required to have Cargo insurance. Make sure you clarify those issues and get solid answers from their representative before hiring them.
- Inspections section shows no inspections, and therefore this company does not have any Safety Rating yet.
- Members of the BBB
- Original Business Start Date: October 2003
- Number of complaints processed in the last 36 months: none.
- MovingScam.com: no mentioning of that company on MovingScam.com
- ConsumerAffairs.com: no mentioning of that company on ConsumerAffairs.com
- RipOffReport.com: no mentioning of that company on RipOffReport.com
- Complaints.com: no mentioning of that company on Complaints.com
- MoverReviews.com: no mentioning of that company on MoverReviews.com
- Other Sources: no other mentioning of that company found elsewhere.
Summary:
This company seems to be clear of any complaints and since it has been in business over 3 years we would highly recommend using it. There seem to be some issue with their license, so make sure you raise it next time you speak with their representative, but other then that I cannot find any red flags about this company.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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