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-> Company public recordsApr 24, 00:30
Question by taseib (Tatiana Seiber)
Consumer Report: Smith Dray Line (Mayflower), USDOT #122024
We are trying to decide between three home estimates (done in person not over the internet) the companies are:
Graebel Van Lines
Mayflower Smith Dray Line
Movemart
We are moving from Clemson, SC to Columbus, OH,
Thank you,
Tatiana
Apr 24, 16:51
Answer by alexzehn (Alex Z.)
Smith Dray Line , USDOT#122024
Safety Of Use Rating: AA
(99.55%, HIGHLY RECOMMENDED - see how we calculate SOUR)
From their website www.smithdray.com:
- This company is an agent for United Van Lines.
- Licensing information: US DOT #077949 (United), MC #67234.
- Contact Information:
phones:
800-327-6310
800-327-5673
800-332-5673
800-288-2469
800-311-1304
866-416-1589
addresses: only cities are mentioned:
North Carolina: Asheville,
South Carolina: Greenville / Spartanburg, Columbia, Rock Hill, Florence, Charleston
- Members of: not specified.
From Safersys.org:
Safersys.org reveals the following information:
- Licensing info: US DOT #122024, MC #6774
- Trucks: 54.
- Phones: (864) 269-3696
- Office location: 320 Frontage Road, Greenville, SC 29611
- The information in the Safersys.org report indicates no problems with their license and insurance.
- Inspections section shows the following statistics:
- Driver out-of-service rating: above the national average
- Vehicle out-of-service rating: below the national average
- Members of the BBB
- Original Business Start Date: January 1911
- There are 5 BBB files for this company, we will combine the information found in all of them:
- Number of complaints processed in the last 36 months: 4. Complaints issues: Contract Disputes (2), Guarantees or Warranty Issues (1), and Service Issues (1). 3 complaints were resolved, one is still unresolved.
- MovingScam.com: here is what MovingScam.com have about this company: "Smith Dray is an established, quality company with seven locations in South Carolina and North Carolina. It is HQd in Greenville, SC. The office in Charleston also represents Mayflower Transit under a Unigroup affiliation (in other words, it represents both United and Mayflower)"
- ConsumerAffairs.com: no mentioning of that company on ConsumerAffairs.com
- RipOffReport.com: no mentioning of that company on RipOffReport.com
- Complaints.com: no mentioning of that company on Complaints.com
- Epinions.com: no mentioning of that company on Epinions.com
- Other Sources: no other mentioning of that company found elsewhere.
Summary:
I would certainly recommend moving with this company. It is a very old company, well established, and is an agent for major van lines group. Although they have few complaints, the size of their fleet indicates this company does many hundreds moves a month, so the number of unsatisfied customers should be less then 1 to every 100 moves.
To stay on a safe side follow the guidelines in our Moving Guide regarding closing deals with movers and understanding your estimate, and make sure you insist on having an on-site visual and getting a binding estimate (but that should be done regardless of who you choose for your move), and insure your valuable items on MovingInsurance.com.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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