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-> Other questionsApr 22, 23:11
Question by glipari77 (Grace)
Questions that I need to ask my potential movers
Do you have a "questions to ask potential moving companies" punch list?
Apr 22, 23:47
Answer by bobfein (Bob F.)
As a matter of fact we do have a list of questions that you should ask all your potential movers. Make sure you have the answers written, and if you happen to like one of the companies you could use our site to run an investigation and then compare what the company told you to the information that we reveal during the investigation.
Here is the list of questions you need ot ask every mover:
Company record questions:
- How long the company is in business?
- Is it licensed to do moves in your state?
- Is it a member of BBB, AMSA, or other organizations?
- Does it have any complaints with the BBB? If yes, how were they handled?
- How many trucks does it have?
- For long distance moves – does the company have its own interstate trucks, or it uses subcontractors?
- Will the company perform the move, or it's just a broker?
Ask the mover:
- Will he be willing to come to your home and perform visual estimate?
- For long distance moves - do they charge by weight (lbs) or by volume (cubic feet)?
- Is the estimate you received binding or a non binding?
- How long his or her estimate is valid?
- Are there any additional surcharges for things like parking problems, road access, street accessibility, delivery time restrictions or if there are any stairs or elevators involved?
- What is the estimated delivery time and will the driver give you prior notice?
- What would be the packing policy of the company if you decide to pack yourself?
- What are the charges for additional weight?
- What is the level of insurance coverage for your move?
- Does the company offer additional insurance coverage besides the basic liability?
- What is the process of filing a claim?
- How do I pay for the move? Cash, credit card, money order, or personal check?
- Is there a deposit that you are required to pay? If yes, can it be refunded in case you choose to cancel the move?
- When do I pay? There can be different payment arrangements, make sure you understand the details.
Good luck with your move,
Bob F. @ MovingAnswers.org
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