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-> Company public recordsApr 12, 15:30
Question by russellct (Russell)
Consumer Report: Security Moving & Storage, USDOT #
We are considering Security Moving & Storage mover to move from CT to NJ. Have there been any consumer issues? They claim to have offices in both States.
Apr 13, 00:38
Answer by alexzehn (Alex Z.)
Security Moving & Storage, USDOT#1263876
Safety Of Use Rating: F
(0.00%, STAY AWAY - see how we calculate SOUR)
From their website :
The company seems to have 3 offices, one in NJ, one in CT and one in NYC.
- This company is independent (not an agent for any major van lines).
- Licensing information: US DOT #1263876, MC #490948
- Services offered: local, long distance, commercial.
- Contact Information: - phones: (888)726-6683 ,
- addresses:
97 E2 Street, Bayonne , NJ 07002
2490 Black Rock Trpk, Fairfield, CT 06825
1213 ave Z, Brooklyn, NY 11235
- Members of: not specified.
From Safersys.org:
Safersys.org reveals the following information:
- Licensing info: US DOT #1263876, MC #490948
- Trucks: 1.
- Phones: (201) 437-0404
- Office location: 97 E2 Street, Bayonne , NJ 07002
- The information in the Safersys.org report indicates no problems with their license and insurance.
- Inspections section shows the following statistics:
- Driver out-of-service rating: way above the national average
- Vehicle out-of-service rating: higher then the national average
This company has two BBB files, one in NJ and another in CT. We will use information in both those files.
- members of the NJ BBB, not members of the CT BBB
- Original Business Start Date: 1/1/2002
- Number of complaints processed in the last 36 months: 28. Complaints issues: Sales Practice Issues (1), Delivery Issues (5), Repair Issues (1), Service Issues (9), Guarantees or Warranty Issues (2), Refund or Exchange Issues (1), Contract Issues (2), Billing or Collection Issues (6). It seems like all the complaints were resolved.
- New Jersey Movers & Warehousemens Association: not listed as a member
- MovingScam.com: recommend to avoid this company, has many threads dealing with it.
- ConsumerAffairs.com: no mentioning of that company on ConsumerAffairs.com
- RipOffReport.com: found alarming 6 complaints on them in RipoffReport.com reporting a variety of problems. Here they are:
http://ripoffreport.com/reports/ripoff206319.htm
http://ripoffreport.com/reports/ripoff236028.htm
http://ripoffreport.com/reports/ripoff234852.htm
http://ripoffreport.com/reports/ripoff171888.htm
http://ripoffreport.com/reports/ripoff130723.htm
http://ripoffreport.com/reports/ripoff137418.htm
- Complaints.com: found this complaint on them: http://www.complaints.com/2007/february/15/Security_Moving___Storage_Full-Service_Moving_Comp_17668.htm. A lady reporting late arrival, rude behaviour and other problems during a local move in NJ.
- Epinions.com: no mentioning of that company on Epinions.com
- Other Sources: found two complaints on BadMovers.org: http://badmovers.org/fom-serve/cache/315.html
Summary:
This company is a mystery to me. They managed to create so much negative PR with only one truck? And why having 3 offices in different states?
In any case, I would recommend staying away from this company. It simply had a terrible consumer record.
I would recommend you to do some more shopping around to see what other companies have to offer. You can get few quotes from several long distance movers right here. In any case, never book with a company that did not perform a visual estimate in your house and did not give you a flat price for your move. Also, check this thread to learn How to find a good moving company.
Good luck with your move,
Alex Z. @ MovingAnswers.org
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