First I would like to say that your website is superb. I requested a quote and received several replies. I have also read many of the questions from other website visitors.
I am moving from Western Massachusetts (Northampton, MA) to Riverside, California. I have narrowed my choices down to three: Key Moving & Storage (a B rating on your SOUR system), Michael's Moving & Storage (http://www.michaelsmovers.com ) and Sitterly Movers (http://sitterlymovers.com/ )
I have not been able to find ratings on Michael's Movers, which is a Massachusetts company located near Boston, nor have I found any information, other than word-of-mouth about Sitterly Movers, which is local and an agent for Allied Van Lines.
The price difference is substantial, from $1100 - $2300 for my rather small move (40 cardboard boxes, a small desk, a bicycle and a snowboard), with the Allied Van Lines agent being at the high end and the other two at the low end.
What do I get for spending 100% more on my move, if I were to choose Sitterly Movers? Or better put, what might I lose if I choose one of the two low estimates? Only Sitterly will come to my place first to view what will be moved, the others said the move is small, so it is not necessary. One worry is that the company may show up for the move and then adjust my estimate (upward, no doubt).
The BBB ratings are a concern as well. Michael's Movers has had 19 complaints in the past 36 months of which 10 were resolved and 9 administratively closed, Key Movers has only had 5 complaints of which 3 were resolved. Michael's Movers has a longer history with the BBB though, being accredited since 1999. Sitterly Movers doesnt have anything on the BBB website other than something about the president being involved in a golf tournament!
Anything I am missing?
Thanks so much for your help!
Michael
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