I just moved from Washington State to Washington D.C. My goods were picked up on October 21. Today is November 11, and I still haven't received my shipment. In other words, my goods have been in transit for 22 days. The mover does update me with the cause of the delay, i.e., series of mechanical breakdowns on the truck. However, they refuse to commit to a revised delivery date and are simply saying something to the effect of, "We're working on it. We'll get there when we get there." Is there anything I can do about this?